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INFO: SharePoint Portal Server Support Guidelines 
 

SUMMARY

This article discusses several support guidelines for the use of SharePoint Portal Server (SPS) 2001.

MORE INFORMATION

SharePoint Portal Server Resource Kit

Information and code that are provided as part of the SharePoint Portal Server Resource Kit are not supported by Microsoft Product Support Services (PSS).

Web Parts

The following Web Parts are supported on an "as is" basis. This means that the Web Parts should install and run correctly if the stated conditions are met. Any Web Parts that are not on this list are not supported by Microsoft Product Support Services.

Content Viewer

Date Header

IMSC Toolbox

Microsoft Avanade SAP Toolbox

Microsoft Avanade Siebel Toolbox

Microsoft Office Spreadsheet

Microsoft Outlook Calendar

Microsoft Outlook Contacts

Microsoft Outlook Messages

Microsoft Outlook Notes

Microsoft Outlook Smart Calendar

Microsoft Outlook Smart Contacts

Microsoft Outlook Smart Mailbox

Microsoft Outlook Smart Messaging

Microsoft Outlook Tasks

MSN Encarta Reference

MSN MoneyCentral Search

MSN MoneyCentral Stock Quotes

MSN MoneyCentral Stock Ticker

MSN Search

MSNBC Business News

MSNBC Stock News

MSNBC Stock Quote list

MSNBC Weather

Simple HTML Viewer

Web Links

Modifying the shipping SPS Web Parts is not supported; this includes moving them from their default dashboards. Your modifications may be lost as a result of any upgrade, repair, or service pack installation. Also, some Web Parts use relative path schemes that may break if the parts are not in their intended location.

Limited Support for File Modifications

Modification of any SharePoint Portal Server files other than Catalogs.xml and DashBoardExtensions.vbs is not supported. Any other files that are installed by SPS may be overwritten by any SPS upgrade, repair, or service pack installation.

Functions in TahoeUtils.asp

The functions exposed by the TahoeUtils.asp file are considered proprietary code and are not supported for use in customer code.

Unsupported Interfaces

Interfaces, methods, or properties that are not documented in the SharePoint Portal Server software development kit (SDK) are not supported. The SDK does not document many of the libraries that are installed by SharePoint Portal Server. For example, the following libraries are not supported for customer development:

Versioning Model Service Object 1.0 Type Library

vaiutild 1.0 Type Library

VAISetup 1.0 Type Library

VAISecurity 1.0 Type Library

VAIDDManager 1.0 Type Library

Tahoe Forms Type Library

SharePoint Portal Server 1.0 Snapin Type Library

PKMPL 1.0 Type Library

pkmaxctl 1.0 Type Library

PKM Version Manager 1.0 Type Library

PKM Office Integration Type Library

PKM event sink 1.0 Type Library

PKM -- Core Objects Type Library

Microsoft Tahoe Shell Extension Library

Microsoft PKM Gatherer Plug-in Type Library

Microsoft PKM Format Agent Library

 

CDO for Exchange 2000 Server

Direct use of Collaboration Data Objects (CDO) for Exchange 2000 Server is supported only on servers that are running Exchange 2000. Code that is written to the CDO for Windows 2000 library standard is supported provided that it does not rely on any Exchange 2000-specific behavior. For example, sending e-mail through a Simple Mail Transfer Protocol(SMTP) port is supported, but accessing items in the Web Storage System (WSS) by way of a CDO.Item object is not supported. For information on what is supported on an SPS server or client, see the documentation for CDO for Windows 2000.

Web Storage System Application Development

All Web Storage System (WSS) application development must be performed only under the Applications folder, not under the SharePoint Portal Server Workspaces folder.

REFERENCES

For additional information, see the Readme.htm file in the SharePoint Portal Server SDK 1.0.

For immediate server support, call (877) 752-1122 or email support@exiis.net

About our Search Engine

Information on our site is produced from a variety of recourses including internal support professionals, Microsoft Product Support, Cisco Systems Support, and other third-party resources. The information is provided as a resource only and no warranty is given nor implied as to their accuracy. Our search engine is based on Microsoft Office SharePoint Server (MOSS) 2007 Search Technologies and filtered to produce the best possible results for our end users.

Overview of Exiis Corporation

Exiis Corporation is a client-centric, outsourced professional IT firm specializing in Microsoft Products and Technologies. Our extensive experience with network management and security, application support, and Cisco networking products make us an ideal partner when local resources and IT departments need additional support with their network services.

Microsoft and Cisco Support Technology
Our teams of professional consultants and support engineers have been providing local and remote network, server, and application support for nearly two decades, making us one of the oldest, experienced, and trusted outsourced IT service providers. Our unique “Pay-As-You-Go” model allows business organizations of all sizes to determine exactly how much they would like to spend on their outsourced IT budget, without the hassle of complicated monthly recurring fees or long-term contracts

 

Remote “Help Desk” Solutions

Exiis Corporation’s remote “Help Desk”, staffed by a team of Microsoft Certified Support Professionals can address these questions in a quick, efficient, time-saving manner that frees your IT team from having to research issues products that are new to them to or not normally maintained on a daily basis.

Access to Resources

Exiis Corporation offers access to the most prestigious collection of Microsoft Certified Professionals. Many organizations have some sort IT Support available to them, either internally or by a local computer provider. Exiis Corporation is able to augment the local IT talent with additional knowledge and experience in Microsoft Products and Technologies such as:

Microsoft Customer Relations Manager (CRM)

Microsoft Office SharePoint Server (MOSS)

Microsoft Exchange Server

Microsoft Great Plains Dynamics (GP)

Microsoft Internet Security and Acceleration Server (ISA)

Microsoft Live Communications Server (LCS)

Microsoft Operations Manager (MOM)

Microsoft Small Business Server (SBS)

Microsoft SQL Server

Microsoft Systems Management Server (SMS)

Microsoft Windows Server

Microsoft Office SharePoint Server (MOSS) 2007 Assistance and Custom Design Development

For larger organization or those that need to manage hundreds or even thousands of documents, who fall under regulatory compliance, and who are seeking a complete “one-stop-portal”, Exiis recommends utilizing the full version of Microsoft Office SharePoint Server (MOSS). MOSS allows for organizations to manage thousands of documents with complete security control, custom branding, advanced search, inter-operability with third-party applications, and a whole host of other features such as: Excel Services, Forms Server, and Business Catalog Services. Microsoft Office SharePoint Server (MOSS) is the de-facto standard for internal portal solutions.

 

For Additional Support, please see:
 http://moss.exiis.net/sharepoint-server-support/Pages/default.aspx