SYMPTOMS
After you configure your SharePoint Portal Server 2001 workspace for access by using the server's fully qualified domain name (FQDN), when you access the workspace portal, the home page may display incorrectly. The categories Web part may display "none," and other Web parts may contain a listing that is similar to the following:
Portal
System
Categories
Documents
Dashboards
This problem does not occur when the workspace is accessed by using the server's network basic input/output system (NetBIOS) name.
Back to the top
CAUSE
This problem can occur because SharePoint Portal Server 2001 uses the Proxy Configuration utility (Proxycfg.exe) to configure the proxy settings that the ServerXMLHTTP component in the dashboard site uses. The proxy settings of Microsoft Internet Explorer are also used, and must be configured with the same information that is set with Proxycfg.exe.
RESOLUTION
To resolve this problem, configure the proxy settings in Internet Explorer:
|
1. |
Determine the correct proxy settings for your server. If you do not have a proxy server (you are directly connected to the Internet), you still need to perform the following steps; you must configure dummy proxy server information. |
|
2. |
Open Internet Explorer on the server. |
|
3. |
On the Tools menu, click Internet Options. |
|
4. |
Click the Connections tab, and then click LAN Settings. |
|
5. |
Click to clear the Automatically detect settings check box. |
|
6. |
Click to select the Use a Proxy Server check box. |
|
7. |
In the Address and Port boxes, type the proxy server name and port. If you use a proxy server on your network, type that information. If you do not use a proxy server, type fakeproxy for the address and 80 for the port. |
|
8. |
Click to select the Bypass proxy server for local addresses check box. |
|
9. |
Click Advanced. Under Exceptions, configure the proxy bypass list. If you are using a proxy server, add entries for the FQDN of the server and the domain in which the server resides. For example, if the server FQDN is server.microsoft.com, the bypass list must contain the following:
server.microsoft.com;*microsoft.com |
|
10. |
Save your settings, and then close Internet Explorer. |
|
11. |
Open a command prompt window. |
|
12. |
Locate the program_files\SharePoint Portal Server\Bin folder, and then type the following to copy your Internet Explorer proxy settings for use by ServerXMLHTTP:
proxycfg -u |
|
13. |
Start Internet Services Manager. Right-click the server name, and then click Restart IIS. |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For immediate server support, call (877) 752-1122 or email support@exiis.net
About our Search Engine
Information on our site is produced from a variety of recourses including internal support professionals, Microsoft Product Support, Cisco Systems Support, and other third-party resources. The information is provided as a resource only and no warranty is given nor implied as to their accuracy. Our search engine is based on Microsoft Office SharePoint Server (MOSS) 2007 Search Technologies and filtered to produce the best possible results for our end users.
Overview of Exiis Corporation
Exiis Corporation is a client-centric, outsourced professional IT firm specializing in Microsoft Products and Technologies. Our extensive experience with network management and security, application support, and Cisco networking products make us an ideal partner when local resources and IT departments need additional support with their network services.
Microsoft and Cisco Support Technology
Our teams of professional consultants and support engineers have been providing local and remote network, server, and application support for nearly two decades, making us one of the oldest, experienced, and trusted outsourced IT service providers. Our unique “Pay-As-You-Go” model allows business organizations of all sizes to determine exactly how much they would like to spend on their outsourced IT budget, without the hassle of complicated monthly recurring fees or long-term contracts
Remote “Help Desk” Solutions
Exiis Corporation’s remote “Help Desk”, staffed by a team of Microsoft Certified Support Professionals can address these questions in a quick, efficient, time-saving manner that frees your IT team from having to research issues products that are new to them to or not normally maintained on a daily basis.
Access to Resources
Exiis Corporation offers access to the most prestigious collection of Microsoft Certified Professionals. Many organizations have some sort IT Support available to them, either internally or by a local computer provider. Exiis Corporation is able to augment the local IT talent with additional knowledge and experience in Microsoft Products and Technologies such as:
Microsoft Customer Relations Manager (CRM)
Microsoft Office SharePoint Server (MOSS)
Microsoft Exchange Server
Microsoft Great Plains Dynamics (GP)
Microsoft Internet Security and Acceleration Server (ISA)
Microsoft Live Communications Server (LCS)
Microsoft Operations Manager (MOM)
Microsoft Small Business Server (SBS)
Microsoft SQL Server
Microsoft Systems Management Server (SMS)
Microsoft Windows Server
Microsoft Office SharePoint Server (MOSS) 2007 Assistance and Custom Design Development
For larger organization or those that need to manage hundreds or even thousands of documents, who fall under regulatory compliance, and who are seeking a complete “one-stop-portal”, Exiis recommends utilizing the full version of Microsoft Office SharePoint Server (MOSS). MOSS allows for organizations to manage thousands of documents with complete security control, custom branding, advanced search, inter-operability with third-party applications, and a whole host of other features such as: Excel Services, Forms Server, and Business Catalog Services. Microsoft Office SharePoint Server (MOSS) is the de-facto standard for internal portal solutions.
For Additional Support, please see:
http://moss.exiis.net/sharepoint-server-support/Pages/default.aspx