SYMPTOMS
When you run Setup to install Microsoft Office SharePoint Portal Server 2003, after you follow these steps
|
1. |
Specify the user account that you want to use as the configuration database administration account on the Microsoft Office SharePoint Portal Server 2003 page that requests account information. |
|
2. |
Click Next on the Install Microsoft Office SharePoint Portal Server 2003 page. |
|
3. |
Click Finish on the Completing the Microsoft Office SharePoint Portal Server 2003 Setup Wizard page. |
you may find that Setup does not display the Configure Server Farm Account Settings page.
Additionally, you experience the following symptoms:
|
• |
When you view SharePoint Portal Server 2003-related settings in Microsoft Internet Information Services (IIS) Manager, the following symptoms occur:
|
• |
When you expand Web sites and view the entry for the SharePoint Central Administration site in the right pane, the State of the site appears as Stopped. |
|
• |
When you right-click the SharePoint Central Administration site, click Properties, and then click the Home Directory tab, the value that is displayed in the Application pool box is <invalid app pool>. |
|
• |
When you expand Application Pools, the CentralAdminAppPool application pool is not listed. |
|
• |
If you create a new application pool named CentralAdminAppPool, and you start SharePoint Central Administration, you are repeatedly prompted to enter your user name and password. After you are prompted to enter your user name and password several times, you receive the following error message:
You do not have permission to view this page. | |
|
• |
An error message that is similar to the following message is logged to the Spsadm.log file:
0000059E UNK 00000000 00000600 Service account name is 'SPSUser'. 0000059E UNK 00000000 00000600 An exception occurred while setting the adminstration credentials. Microsoft.SharePoint.Portal.Topology.p: Error occurred while stopping services. See the event log for details. ---> System.ComponentModel.Win32Exception: The account name is invalid or does not exist, or the password is invalid for the account name specified at Microsoft.SharePoint.Portal.Topology.y.a(q A_0, String A_1, String A_2) ... |
|
• |
An error message that is similar to the following message is logged to the W3wp.log file:
000002CE UNK 00000000 00000980 Url Path: "/sps/FarmDatabase.aspx" 0000031C UNK 00000000 00000980 ShipAssert 0000 Microsoft.SharePoint.Library.SPRequestInternalClass.RenderFormDigest(String bstrUrl), Unhandled exception caught during execution of Microsoft.SharePoint.Portal.PageBase::ErrorHandler(). Exception information: Exception information: Microsoft.SharePoint.SPException: Cannot complete this action. Please try again. ---> System.Runtime.InteropServices.COMException (0x80004005): Cannot complete this action. Please try again. at Microsoft.SharePoint.Library.SPRequestInternalClass.RenderFormDigest(String bstrUrl) at Microsoft.SharePoint.Library.a.k(String A_0) --- End of inner exception stack trace --- |
|
• |
The following event is logged to the application event log:
Event Type: Warning
Source: W3SVC
Category: None
Event ID: 1048
Description:
The application '/' belonging to site 'SiteName' has an invalid AppPoolId 'CentralAdminAppPool' set. Therefore, the application will be ignored. |
CAUSE
This issue occurs if the user account that you configured as the configuration database administration account in the Account name box of the Microsoft Office SharePoint Portal Server 2003 page is specified incorrectly. This issue may occur if either one of the following conditions is true:
|
• |
You configure a local user account as the configuration database administration account, but you do not specify the user account by using the ServerName\UserAccount format. |
|
• |
You configure a domain user account as the configuration database administration account, but you do not specify the user account by using the Domain\UserAccount format. |
RESOLUTION
To resolve this issue, remove and then reinstall SharePoint Portal Server 2003 on the server. Make sure that you specify the user account that you want to use as the configuration database administration account by using either the ServerName\UserAccount format or the Domain\UserAccount format (as appropriate to your situation). The user account must also be a member of the Power Users group on the server.
For immediate server support, call (877) 752-1122 or email support@exiis.net
About our Search Engine
Information on our site is produced from a variety of recourses including internal support professionals, Microsoft Product Support, Cisco Systems Support, and other third-party resources. The information is provided as a resource only and no warranty is given nor implied as to their accuracy. Our search engine is based on Microsoft Office SharePoint Server (MOSS) 2007 Search Technologies and filtered to produce the best possible results for our end users.
Overview of Exiis Corporation
Exiis Corporation is a client-centric, outsourced professional IT firm specializing in Microsoft Products and Technologies. Our extensive experience with network management and security, application support, and Cisco networking products make us an ideal partner when local resources and IT departments need additional support with their network services.
Microsoft and Cisco Support Technology
Our teams of professional consultants and support engineers have been providing local and remote network, server, and application support for nearly two decades, making us one of the oldest, experienced, and trusted outsourced IT service providers. Our unique “Pay-As-You-Go” model allows business organizations of all sizes to determine exactly how much they would like to spend on their outsourced IT budget, without the hassle of complicated monthly recurring fees or long-term contracts
Remote “Help Desk” Solutions
Exiis Corporation’s remote “Help Desk”, staffed by a team of Microsoft Certified Support Professionals can address these questions in a quick, efficient, time-saving manner that frees your IT team from having to research issues products that are new to them to or not normally maintained on a daily basis.
Access to Resources
Exiis Corporation offers access to the most prestigious collection of Microsoft Certified Professionals. Many organizations have some sort IT Support available to them, either internally or by a local computer provider. Exiis Corporation is able to augment the local IT talent with additional knowledge and experience in Microsoft Products and Technologies such as:
Microsoft Customer Relations Manager (CRM)
Microsoft Office SharePoint Server (MOSS)
Microsoft Exchange Server
Microsoft Great Plains Dynamics (GP)
Microsoft Internet Security and Acceleration Server (ISA)
Microsoft Live Communications Server (LCS)
Microsoft Operations Manager (MOM)
Microsoft Small Business Server (SBS)
Microsoft SQL Server
Microsoft Systems Management Server (SMS)
Microsoft Windows Server
Microsoft Office SharePoint Server (MOSS) 2007 Assistance and Custom Design Development
For larger organization or those that need to manage hundreds or even thousands of documents, who fall under regulatory compliance, and who are seeking a complete “one-stop-portal”, Exiis recommends utilizing the full version of Microsoft Office SharePoint Server (MOSS). MOSS allows for organizations to manage thousands of documents with complete security control, custom branding, advanced search, inter-operability with third-party applications, and a whole host of other features such as: Excel Services, Forms Server, and Business Catalog Services. Microsoft Office SharePoint Server (MOSS) is the de-facto standard for internal portal solutions.
For Additional Support, please see:
http://moss.exiis.net/sharepoint-server-support/Pages/default.aspx