1. Set the IIS virtual server connection timeout to 1200 seconds
a. Open the IIS manager, right-click on the site for the portal
b. Change the value from 120 to 1200
2. Set <httpRuntime executionTimeout="1200"/> in the web.config file for the virtual server
a. Open the web.config file under \wwwroot directory (or the folder used by your site)
b. The current line should look like <httpRuntime maxRequestLength="51200" />
c. You will want it to look like <httpRuntime maxRequestLength="51200" executionTimeout="1200" />
3. Set the timeout settings for the search server to 60 seconds
a. Open the Central Administration Page -> Manage the Search Service
b. Under Servers and Topology select, in turn, each of the servers in your farm
c. Set the Timeout Settings to 60 seconds
For immediate server support, call (877) 752-1122 or email support@exiis.net
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