SYMPTOMS

In your server farm deployment of Microsoft Office SharePoint Portal Server 2003, when you view the gatherer log of a content index after you update that content index, you may see error messages that are similar to the following:

Error Message 1

Date Time Modify sps://ServerName/site$$$people
The address could not be found, (0x80042617 - Error in PortalCrawl Web Service. )

Error Message 2

Date Time Modify http://ServerName
The address could not be found, (0x80042616 - Error in the Site Data Web Service.)

CAUSE

This problem may occur if you configure SharePoint Portal Server 2003 to use a proxy server when it creates full-text indexes of external Web sites, and if all the following conditions are true:

In this scenario, SharePoint Portal Server 2003 does not process the asterisk (*) wildcard character correctly when it crawls content.

WORKAROUND

To work around this problem, do not use an asterisk (*) wildcard character in URLs that you specify in the Do not use proxy server for address beginning with box. Instead, use one of the following prefixes in the URLs that you specify in the Do not use proxy server for address beginning with box, depending on your situation:

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed.

For immediate server support, call (877) 752-1122 or email support@exiis.net

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